This document sets forth the General Terms and Conditions governing the purchase of products through the website www.viruteo.com. Placing any order implies express and unreserved acceptance of each and every one of the terms set forth herein.

1. Company Details

2. Prices and Taxes

All product prices displayed in our online store are expressed in Euros (€). In accordance with current legislation, all prices shown in the catalog include VAT at the applicable rate.

The company reserves the right to modify prices at any time, guaranteeing the customer the application of the price in force at the exact moment of the order formalization.

3. Shipping Conditions and Delivery Times

Shipments are handled through specialized courier companies to ensure the proper preservation of the product. The following delivery conditions apply:

• Free shipping: We offer free shipping throughout Spain for all orders over €62. For orders under this amount, the shipping cost will be clearly itemized in the shopping cart before checkout.
• Delivery time: Deliveries will be made within a maximum of five business days from receipt and confirmation of the order.

Note: Weekends and public holidays are not considered working days for the purposes of preparing and delivering the transport.

4. Quality Assurance and Certification

At VIRUTEO S.L., we take the excellence of our products very seriously. All our Iberian products are strictly certified under the Quality Standard for Iberian meat, shoulder ham, ham, and loin (Royal Decree 4/2014), ensuring compliance with the highest standards of breed purity, feed, labeling, and traditional curing.

5. Purchase and Payment Process

To purchase our products, the user must follow the online channel established by the WooCommerce platform:

• Select the desired products and add them to the shopping cart.
• Complete the form with accurate billing, delivery, and contact information.
• Select your preferred payment method from those available securely on the website.

Once payment is completed, the customer will receive an automated email confirming receipt and details of their order.

6. Right of Withdrawal and Returns

Given the food and perishable nature of our products, and in accordance with article 103 d) of Royal Legislative Decree 1/2007 (General Law for the Defense of Consumers and Users), the right of withdrawal will not apply to goods that may deteriorate or expire quickly, or that have been unsealed after delivery for reasons of hygiene or health protection.

However, if the customer receives a defective, incorrect, or damaged product due to transport, they must contact us immediately via viruteo@viruteo.com within 24/48 hours of receipt to arrange for product replacement or a corresponding refund.

7. Data Protection and Privacy

Personal data provided by users during the purchase process will be treated confidentially in accordance with our Privacy Policy, for the sole purpose of managing order preparation, payment and physical delivery of goods through transport agencies.

8. Applicable Legislation

These terms and conditions of purchase are governed by Spanish law. Any dispute or claim arising from commercial transactions carried out on this website will be submitted to the competent Courts and Tribunals as appropriate under current consumer regulations, or failing that, in the city of Barcelona.